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Northern Comfort Heating and Cooling, Inc.
Meet Our Team

Meet Our Team

Northern Comfort Heating and Cooling, Inc. is a family-owned and operated business servicing the heating and cooling needs of Rochester and the surrounding areas. Since 1986, our company has been installing and servicing heating and cooling systems for residential and business customers.

we are hiring!

We are looking for a HVAC Technician who is mechanically inclined with core values that align with our company’s.

Core Values

  1. Integrity – Honest and reliable in all dealings
  2. Excellence – Demonstrate outstanding performance and strive to be the best
  3. Commitment – Dedication to your position, the company, our values and our clients
  4. Accountability – Owning all actions quickly and with the utmost honesty
  5. Respect – Maintain a courteous and professional behavior (with co-workers, clients, suppliers, vendors and anyone you interact with on behalf of the company)
  6. Empowerment – Recognize and utilize resources to become self-sufficient and make informed beneficial decisions
  7. Humility – Freedom from pride or arrogance, exhibiting a humble presence
  8. Positivity – Choose to be fully present and joyful, even in the face of adversity
  9. Boundary Breaking – Exceed expectations, break out of the comfort zone for optimal planned growth, both professionally and personally
  10. T.E.A.M – Together Everyone Achieves More, the TEAM comes first

Carl Priest

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Carl Priest has over 35 years’ experience in the heating and cooling business. Carl is the owner and founder of Northern Comfort Heating and Cooling Inc. which began in 1985. Carl is a registered plumber and electrician and was a model maker with General Motors for over 20 years. He is married to Peggy and they have seven grown children together ranging from 37 to 20 years old. Carl volunteers with Peggy in a marriage ministry called United Marriage Encounter as a team couple and a board member in the local community.

Peggy Priest

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Peggy Priest has been with Northern Comfort for over ten years, but ‘officially’ joined 3 years ago in April 2017. Peggy is the Chief Operations Officer with Northern and has spent the last three years going paperless with new software programs, creating and updating new procedures, and increasing revenue in the process. Peggy has her BS in Business/Finance and is a certified PMP. She uses her skill set to keep the back end of the office running as Carl works in the field. She currently resides with Carl, two puppies (Rocco & Benny) and a turtle.

Collin Priest

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Collin Priest has been with the Northern Team for 3 years January 2021 working on all kinds of heating and cooling equipment. Collin is a Sr. Technician with Northern and you will find him out doing service calls for the team and installations when needed. Collin is the son of Carl & Peggy and has spent the last 3 years mastering techniques and skills in the industry. Collin is married to Kayla and enjoys being outside and taking his Jeep Wrangler off-roading when he is not home with his two cats.

Eva Marie Wilder

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Eva Marie Wilder has been with Northern since February 2019 as the office manager. She assists Peggy with all the back-office work to keep Northern Comfort up and running. Eva Marie is a Mary Kay Consultant, and worked for Mobil Chemical before coming to Northern Comfort. She resides in Walworth but considers herself a ‘Jersey Girl’. She has two adult children, Amanda who is in school to be an occupational therapist, and Jacob who is a heavy equipment and diesel technician. She currently lives with her two dogs, Fivel & Diesel. Her hobbies include photography and reading!

Tim Cole

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Tim Cole will celebrate his one-year anniversary at Northern Comfort in July 2020, and he assists Carl with all types of Installations when needed. Before Northern Comfort, Tim worked at Xerox for 38 years as a Senior Electrical Engineer with printers and copiers. Tim has two sons, John, who is a manager for a local fence distributor, and Sean who is about to graduate as a nurse practitioner in NY. Tim’s hobbies are working on vehicles and spoiling his two dogs, Cookie and Chuckie.

Carl Sr.

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Carl Sr. has been with Northern Comfort for almost as many years as Carl Jr has and assisted with numerous installations over the years. Carl Sr. currently assists with the landscaping at Northern Comfort. He is married to Kathy and has four children and many grandchildren and great grandchildren! His hobbies are spending time with his family.

Rocco & Benny

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Sir Obadiah Rocco was Northern Comfort’s first puppy mascot in 2017. Rocco is a Maltese with much experience in guarding the property as well as assisting on Facebook with the Rocco & Benny Show sharing HVAC tips and ideas for the community. Sir Amariah Benny joined the Northern Team in 2019 and has been a great apprentice to Rocco assisting in guarding and deliveries as needed. Benny is a Shihtzu who is trained in the art of barking when trucks arrive with new equipment. In their spare time, Rocco & Benny chase deer and other vermin that roam the shop area and eat as many snacks as possible for two puppies.

Give us a call at 585-223-4480 or 315-986-1754 or contact us to schedule service.

Walworth, NY 14568

Providing Services to Rochester, NY and the surrounding areas


ROCHESTER: 585-223-4480

WALWORTH: 315-986-1754

Fax: 585-486-1931

Monday - Saturday
9:00 AM - 5:00 PM

After hours emergency calls available

Northern Comfort Heating & Cooling, Inc. BBB Business Review