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Northern Comfort Heating and Cooling, Inc.
Your Comfort Is Our Business

Your Heating & Cooling Resource

In Western New York, we experience bitter cold in the winter and heat and humidity in summer. To make these extremes more tolerable, we depend on reliable furnaces and air conditioning systems. If you need service or a new furnace or AC unit, Northern Comfort Heating and Cooling, Inc. takes care of the HVAC needs of customers in Walworth and Rochester, NY, and the surrounding areas.

Northern Comfort Heating and Cooling in Rochester and Walworth, NY

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About Us

Northern Comfort Heating and Cooling, Inc. is a family-owned and operated business servicing the heating and cooling needs of Rochester and the surrounding areas. Since 1985, our company has been installing and servicing heating and cooling systems for residential and business customers.

We service all makes and models of systems including heat pumps, heat recovery and electric, oil, and boilers. We also service and repair pool heaters, and perform basic homeowner repairs as needed.

The business was founded by Carl Priest, who has 39 years experience in the heating and cooling business. Carl is a registered plumber and electrician who can assist in home and business HVAC solutions. His wife, Peggy Priest, is the COO of the company.

Carl and Peggy Priest from Northern Comfort Heating and Cooling in Rochester and Walworth, NY

Frequently Asked Questions

How often should I change my filter?

If you have a one-inch filter, you need to change it 6-7 times a year with AC. If you have a 5-inch filter, you can change it once a year.

How often should I get annual maintenance on my furnace?

Annually helps the furnace’s life, along with saving money on utilities.

When should I look at purchasing a new Furnace?

If your furnace is 20 years or more, or you are looking at more than $600 in repairs on one that is 12 years old you should look into purchasing a new furnace. The warranty for a new Airtemp or American Standard furnace is 10 years parts and 1-year labor.

How long does a water heater last?

8 to 12 years is the average life of a water heater.

What size generator should I get?

The average size is 12KW and it would depend on what you want to run when the power goes off. Each piece of equipment takes power to run and can add up.

Can I change my oil/propane furnace to gas?

Yes, and you can save money in the process using gas over oil/propane.

What is the most common reason for a furnace/AC service call?

A plugged filter is the reason for 85% of service calls.

What do I need to look for when hiring an HVAC company?

When looking to hire an HVAC company, you want to make sure they have liability and workman’s comp insurance. You also can review the business ratings and reviews.

Are there different types of pool heaters?

Yes, you can obtain a gas/propane pool heater, or an electric heat pump. Each one serves different purposes.

What size pool heater should I get for my pool?

The average inground gas heater is 250,000 Btu’s. The heat pumps start at 120,000 Btu’s and can go up to 225,000 Btu’s. We personally feel bigger is better with the heat pumps.
The average above ground gas heater is 150,000 Btu’s and the average heat pump is 70,000 Btu’s.

I have used Northern Comfort Heating and Cooling multiple times now. I think the first time was for our pool heater. It was that great service that lead me to have them service my AC last summer and now our furnace / heat. Each time they have been fantastic to work with and would highly recommend them to anyone that needed their services.”

-Mike H.

This is a very professional company. Very well organized and immediately responsive. Carl and Brandon were a pleasure to deal with as well as Peggy in the office. They got my “cold tub” hot! Highly recommended.”

-Chris W.

Brandon came out within 40 min of us calling and was able to repair a 30+ year old system quickly. We are very happy with the service they provided and will recommend them to all our friends and family.”

-Karen D.

Northern Comfort is the only heating and service I will use! Prompt response on a very cold day!! Problem resolved immediately.”

-Patricia Y.

We would highly recommend Northern Comfort. Their customer service is the best I have seen both for my residence and and my business. Very polite and professional. Carl is wonderful and very, very knowledgeable.”

-Gary R.

For full-service heating, cooling, and more in Monroe, Wayne, and Ontario counties, call 585-223-4480 or 315-986-1754, or contact us to talk to a representative today!

Walworth, NY 14568

Providing Services to Rochester, NY and the surrounding areas


ROCHESTER: 585-223-4480

WALWORTH: 315-986-1754

Fax: 585-486-1931

Monday - Saturday
9:00 AM - 5:00 PM

After hours emergency calls available

Northern Comfort Heating & Cooling, Inc. BBB Business Review